Privacy Policy

Naveo Technology respects the privacy of visitors to this website and clients we work with. This policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

We collect information in three ways:

Information you provide directly

When you submit our quote request form, send us an email, or call us, you may provide contact information (name, email, phone), company details, and information about the services you're inquiring about. We use this information to respond to your inquiry and, if you become a client, to deliver the services you've engaged us for.

Information collected automatically

When you visit our website, we collect basic technical information through privacy-friendly analytics: pages visited, approximate location (country and region only), browser type, and referring source. We do not use cookies for tracking, and we do not use Google Analytics, Facebook Pixel, or similar identity-tracking tools.

Information from third-party services

Our quote request form is processed by Formspree, a form-handling service. When you submit the form, the information you provide is transmitted to Formspree and forwarded to us by email. Formspree's privacy practices are governed by their own privacy policy, which we encourage you to review.

How We Use Information

We use the information we collect to:

• Respond to inquiries and provide quotes
• Deliver services to clients who engage us
• Communicate about engagements, including project updates and invoices
• Improve our website and the relevance of what we publish
• Comply with legal obligations

We do not sell your information to third parties. We do not share your information with third parties for marketing purposes. We do not use your information for purposes unrelated to the inquiry or engagement that prompted you to share it.

Data Sharing

We share information only in the following limited circumstances:

• Service providers who assist with our operations (such as Formspree for form processing, our email provider for communication, and our accounting software for invoicing). These providers are contractually obligated to protect your information.
• Legal compliance if required by law, court order, or to protect our legal rights or the safety of others.
• Business transitions in the event Naveo Technology is acquired, merged, or otherwise transferred. Your information would be transferred under terms consistent with this policy.

Data Retention

We retain inquiry information for as long as needed to respond and follow up, typically 12 to 24 months. Client engagement records are retained for the duration of the engagement plus seven years thereafter, consistent with professional services recordkeeping practices and tax requirements.

Website analytics data is retained for 12 months in aggregated form.

Security

We use industry-standard practices to protect the information we hold, including encryption in transit (TLS/SSL on our website and forms), encryption at rest (for stored client communications and records), access controls limiting who can see client information, and multi-factor authentication on all systems containing client data.

No system is perfectly secure. If we become aware of a security incident affecting your information, we will notify you in accordance with applicable law.

Your Choices

You can:

• Request a copy of the information we hold about you by emailing hello@naveotech.com.
• Request correction or deletion of information you've provided, subject to our recordkeeping obligations.
• Opt out of communications at any time by replying to any email from us with "unsubscribe."

Children's Privacy

Our services are directed at businesses, not individuals, and certainly not children. We do not knowingly collect information from anyone under 18.

Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of the policy reflects the most recent revision. Material changes will be noted on our website.

Contact

Questions about this privacy policy can be directed to:

Naveo Technology
Email: hello@naveotech.com
Phone: (361) 246-2361